Terms of Service

OVERVIEW

Welcome to Zenthos™! Throughout our platform, the terms “we”, “us”, and “our” refer directly to Zenthos™. We operate this storefront, providing biomechanically engineered recovery footwear—including arch-support slides, carbon-infused recovery mules, all-weather camp clogs, and wellness accessories (collectively, the “Services”)—to deliver a smooth, high-quality shopping experience. Our online store is powered by Shopify Inc., which supplies the underlying e-commerce architecture enabling us to deliver our products directly to you.

By visiting our website, exploring our catalog, or making a purchase, you engage in our Services and agree to be legally bound by these terms and conditions (“Terms of Service” or “Terms”), including all supplemental policies referenced herein.

Please review these Terms of Service carefully before navigating or using our platform. By accessing or using any part of our site, you acknowledge and accept these Terms in full. If you do not agree to every provision contained within this agreement, you must refrain from accessing our storefront or utilizing our Services.

SECTION 1 - ELIGIBILITY & ACCOUNT RESPONSIBILITIES

By agreeing to these Terms of Service, you represent that you have reached at least the legal age of majority in your jurisdiction of residence, or that you are of legal age and have granted explicit authorization to permit your minor dependents to use this storefront on devices under your control.

To browse our collections or complete purchases, you may be asked to provide verified personal details, such as a valid email address, billing information, and delivery destination. You guarantee that all information submitted to Zenthos™ is accurate, current, and complete. You remain solely accountable for preserving the confidentiality of your account credentials and for all actions taken under your account. You may not assign, transfer, or license your account to any third party.

SECTION 2 - PRODUCT SPECIFICATIONS & VISUAL ACCURACY

We make every reasonable effort to display the colors, textures, materials, and ergonomic features of our recovery slides, mules, and clogs as accurately as possible in our online store. However, because actual color perception depends on your individual device screen, display settings, and hardware configuration, we cannot guarantee that your screen will render every product detail with absolute precision.

All product descriptions, material specifications, and pricing are subject to modification at any time without advance notice at our sole discretion. We reserve the right to discontinue any footwear model or restrict order quantities on a per-person, regional, or jurisdictional basis.

SECTION 3 - ORDER ACCEPTANCE & COMMERCIAL RESTRICTIONS

Placing an order on our store constitutes an offer to purchase. Zenthos™ reserves the right to accept, modify, or decline your order for any reason at its discretion, including stock limitations, pricing errors, or fraud mitigation checks. An order is formally accepted only after payment processing is verified and shipment dispatch is confirmed.

Please double-check your order details carefully before finalizing your purchase, as our fast-track fulfillment systems may prevent cancellations once processing begins. All products purchased from Zenthos™ are strictly intended for personal, household, or individual active recovery use; unauthorized commercial resale or export is strictly prohibited.

SECTION 4 - PRICING, BILLING & TAX OBLIGATIONS

All prices listed across our platform are denominated in United States Dollars (USD) and are subject to adjustment without prior notification. Charges applied to an order will be those active at the precise moment your order is submitted. Posted prices do not include applicable state or local sales taxes, shipping charges, or international import tariffs, which are calculated and presented at checkout.

You agree to maintain accurate, updated, and complete account and purchase information. You represent and warrant that: (i) all payment details supplied are valid and true, (ii) you are legally authorized to utilize the payment card or account, and (iii) all charges incurred will be honored by your card issuer or banking institution.

SECTION 5 - FREIGHT, CARRIER RISK & DELIVERY

Estimated transit timelines and delivery schedules published across our platform are carrier projections only and do not represent guaranteed delivery dates. Zenthos™ assumes no liability for transport delays caused by logistics providers, local customs clearance, or events beyond our reasonable control. Title and risk of loss for all purchased merchandise pass to you once we transfer the parcel to the transport carrier.

SECTION 6 - INTELLECTUAL PROPERTY RIGHTS

All digital content on our Services—including trademarks, brand logos, custom graphics, footwear photography, layout designs, copy, and underlying code—is the exclusive property of Zenthos™, its affiliates, or its licensors, protected by U.S. and foreign copyright, trademark, and patent laws.

You are granted a limited, non-transferable license to access our platform solely for personal, non-commercial shopping purposes. Reproducing, distributing, modifying, scraping, or republishing any content from our Services without express written authorization from Zenthos™ is strictly prohibited.

SECTION 7 - THIRD-PARTY TOOLS & INTEGRATIONS

We may grant access to optional third-party software tools or platform integrations over which we exercise no direct control or monitoring. You acknowledge and agree that access to such tools is provided on an “as is” and “as available” basis without warranties or endorsements of any kind. Use of any optional third-party tools is conducted entirely at your own risk and discretion.

SECTION 8 - THIRD-PARTY LINKS & EXTERNAL RESOURCES

Our website may contain hyperlinks leading to external websites or services operated independently of Zenthos™. We are not responsible for inspecting, evaluating, or validating the content, security, or privacy standards of third-party domains. We bear no liability or responsibility for any losses or disputes arising from your interactions with external sites.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Zenthos™ operates on the e-commerce platform provided by Shopify Inc. While Shopify supplies the underlying store software, all commercial transactions occur directly between you and Zenthos™. You acknowledge that Shopify carries no responsibility or liability for product quality, order fulfillment, or customer service disputes relating to your purchases.

SECTION 10 - PRIVACY & DATA PROTECTION

Personal data collected through your visits or transactions is managed in accordance with our Privacy Policy. Because our platform is hosted by Shopify, certain interaction telemetry is also processed under Shopify’s global data protection standards.

SECTION 11 - CUSTOMER REVIEWS & FEEDBACK SUBMISSIONS

If you post product reviews, wear-test feedback, styling ideas, or promotional content (collectively, “Feedback”), you grant Zenthos™ a perpetual, royalty-free, worldwide, sublicensable license to edit, publish, distribute, and utilize such Feedback in any media for commercial or non-commercial purposes. We carry no obligation to maintain Feedback in confidence, pay financial compensation, or respond to submissions.

We reserve the right to monitor, modify, or remove user content that we determine in our sole discretion to be unlawful, defamatory, offensive, or infringing upon third-party intellectual property rights.

SECTION 12 - ERRORS, INACCURACIES & OMISSIONS

Occasionally, information on our platform may contain typographical errors, inaccuracies, or omissions regarding product features, pricing, promotional offers, shipping charges, or inventory levels. Zenthos™ reserves the right to correct any errors, update information, or cancel orders if any details on the Services are inaccurate at any time without prior notice (including after an order has been submitted).

SECTION 13 - PROHIBITED CONDUCT & CODE OF USE

You are authorized to access and use our platform exclusively for lawful purposes. You are strictly prohibited from utilizing our site or its content:

  • For any illegal, fraudulent, or malicious endeavor;

  • To violate any federal, state, local, or international regulations or ordinances;

  • To infringe upon or misappropriate our intellectual property or the rights of others;

  • To harass, defame, intimidate, or harm any individual or employee;

  • To submit false, misleading, or deceptive information;

  • To upload viruses or malicious code that disrupts platform security or operation;

  • To scrape, crawl, phish, or harvest personal details of other users;

  • To circumvent or tamper with security features of the Services.

We reserve the right to suspend or permanently terminate your access to our Services without notice if you engage in any prohibited conduct.

SECTION 14 - TERMINATION OF AGREEMENT

These Terms of Service remain effective until terminated by either you or Zenthos™. You may terminate this agreement at any time by ceasing all use of our platform. We reserve the right to revoke your access to our Services without prior notice if you breach any provision within this agreement. Provisions concerning Intellectual Property, Feedback, Disclaimers, Limitation of Liability, Indemnification, and Governing Law shall survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

EXCEPT AS EXPRESSLY STATED BY ZENTHOS™, ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN 'AS IS' AND 'AS AVAILABLE' BASIS WITHOUT REPRESENTATIONS, CONDITIONS, OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED—INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, OR NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF OUR SERVICES WILL BE UNINTERRUPTED, TIMELY, OR ERROR-FREE.

SECTION 16 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ZENTHOS™, OUR OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES—INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR LOSSES—ARISING OUT OF YOUR USE OF THE SERVICES OR ANY PRODUCT PROCURED THROUGH OUR STORE.

SECTION 17 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Zenthos™, Shopify, and our respective parent entities, subsidiaries, officers, directors, agents, contractors, and employees from any third-party claims, liabilities, damages, or legal fees arising out of (1) your breach of these Terms of Service, (2) your violation of any law or third-party rights, or (3) your misuse of our Services.

SECTION 18 - SEVERABILITY

If any provision within these Terms of Service is determined to be unlawful, void, or unenforceable by a court of competent jurisdiction, such provision shall nevertheless be enforced to the maximum extent permitted by law, and the unenforceable portion shall be deemed severed without affecting the validity and enforceability of remaining provisions.

SECTION 19 - ENTIRE AGREEMENT & NON-WAIVER

Our failure to enforce or exercise any right or provision under these Terms of Service shall not constitute a waiver of such right. These Terms, along with any operational policies published on this platform, constitute the complete agreement between you and Zenthos™, superseding all prior oral or written communications.

SECTION 20 - GOVERNING LAW & JURISDICTION

These Terms of Service and any separate commercial agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of California, United States. You and Zenthos™ explicitly consent to the exclusive jurisdiction and venue of the state and federal courts located in Santa Clara County, California.

SECTION 21 - AMENDMENTS TO TERMS

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to modify, replace, or update any part of these Terms by publishing updates to our website. Your continued use of or access to our Services following posted changes constitutes acceptance of those updates.

SECTION 22 - CONTACT INFORMATION

Questions or official notices regarding these Terms of Service should be directed to our support team:

  • 🏢 Company Name: Zenthos™

  • 📍 Corporate Address: 1897 W San Carlos St, San Jose, CA 95128, United States

  • 📞 Phone / Text: +1 (888) 339-3193

  • ✉️ Support Email: service@mubrashine.com